TrustMark & Retrofit

Before you commit to any retrofit work, check TrustMark. This guide explains what it is, why it protects you, and how to avoid rogue traders.

Last reviewed: August 2026

What TrustMark is

The only government-endorsed quality scheme for work in and around the home. It backs consumer protection and a complaints route.

Why it matters for grants

Government-funded measures (ECO4, GBIS, Warm Homes) must be delivered by TrustMark-registered installers and lodged with TrustMark under PAS 2035.

Check before you buy

Search the TrustMark register for any installer. If they're not registered, walk away from 'free grant' cold-callers — they're a scam.

FAQs

Do grant installers have to be TrustMark registered?
Yes — funded retrofit must go through TrustMark-registered installers under PAS 2035.
How do I check an installer?
Use the TrustMark register; never pay a cold-caller promising free grants.