TrustMark & Retrofit
Before you commit to any retrofit work, check TrustMark. This guide explains what it is, why it protects you, and how to avoid rogue traders.
Last reviewed: August 2026
What TrustMark is
The only government-endorsed quality scheme for work in and around the home. It backs consumer protection and a complaints route.
Why it matters for grants
Government-funded measures (ECO4, GBIS, Warm Homes) must be delivered by TrustMark-registered installers and lodged with TrustMark under PAS 2035.
Check before you buy
Search the TrustMark register for any installer. If they're not registered, walk away from 'free grant' cold-callers — they're a scam.
FAQs
- Do grant installers have to be TrustMark registered?
- Yes — funded retrofit must go through TrustMark-registered installers under PAS 2035.
- How do I check an installer?
- Use the TrustMark register; never pay a cold-caller promising free grants.